The UPS Store in 20770 U.S. 281 #108

Customer Reviews about The UPS Store:

• ★ ★ ★ ★ ★
  Any and all dealings that I have had with this company. The people I have dealt with were kind and helpful with all questions. Packages sent and received were in perfect packaged condition. I would highly recommend this store for all your shipping needs.
  By Patti Wyman, June 30, 2017
• ★ ☆ ☆ ☆ ☆
  Only when no other option available will I do business at this location.
  By Carol Evans, February 22, 2017
• ★ ☆ ☆ ☆ ☆
  Rude. I went into the UPS store today to shred a few pounds of receipts. The man weighed the receipts, I paid for the shred service and he took the bag I brought the receipts in. I asked for the bag back after the receipts were put into the bulk container which seem to overwhelm and frustrate him. He actually huffed at me and said it would be a few minutes because he just has so much going on. Ok- nothing about my demeanor indicated I was in a hurry. There were three people in the store including myself. One lady was making copies and another was dropping off a package and just needed a receipt. It took less than a minute for him to empty the bag into their bulk shredder. Really? Calm down. They always seem wound a bit tight in this store, but today was just ridiculous. I will not return to this location.
  By Brown Family, October 30, 2016
• ★ ☆ ☆ ☆ ☆
  I don't usually have any problems with UPS. However, three of the last four packages that were to be delivered and signed for at my home never reached my front door. Instead, the delivery person elected to place a sorry we missed you note in my mailbox. Seeing how I work from home Monday through Friday during normal business hours it would be pretty hard for me to not hear my doorbell ring or miss the sound of someone knocking at my front door with a package that I am expecting. It has become a real inconvenience for me and my business to leave my home and drive 15 minutes to the UPS store and wait in the long line to retrieve my package. I can only speculate how this may be affecting other people, possibly some of those who are in line with me. I asked to speak to a manager/supervisor in reference to this issue, however, he was too busy to come and hear of my complaint. Perhaps his workflow would be minimized if these packages were in fact being delivered.
  By Frantz Jean, October 15, 2016

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